Terms of Service

Effective Date: June 25, 2026  |  Last Updated: June 25, 2026

1. Acceptance of Terms

By accessing, browsing, or using this Site in any manner — including placing an order, creating an account, subscribing to any communication, or simply navigating through our pages — you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Tatte Bakery & Cafe. Your continued use of the Site after any modification to these Terms constitutes your acceptance of the revised Terms. If you are using this Site on behalf of an organization or entity, you represent and warrant that you have full authority to bind that organization to these Terms.

You must be at least 18 years of age, or the age of majority in your state of residence, to use this Site independently. Minors may only use this Site under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms on their behalf.

2. Description of Services

Tatte Bakery & Cafe operates as a food service business providing artisanal bakery products, cafe beverages, pastries, prepared foods, and related culinary offerings. Through our Site at tattebakerycafe.click, we may provide users with access to, but not limited to, the following services:

• Online menu browsing and product information
• Online ordering for pickup or delivery (where available)
• Catering inquiry and booking services
• Gift card purchases and management
• Loyalty or rewards program enrollment and management
• Event and reservation scheduling
• Newsletter and promotional subscription services
• Customer support and feedback submission
• General informational content about our locations, hours, and offerings

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our services — temporarily or permanently — with or without prior notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

Availability of specific menu items, products, and services may vary by location, season, or inventory. We make no guarantee that any particular product will be available at any given time. Descriptions, photographs, and representations of food items on the Site are for illustrative purposes and may vary from actual products.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a condition of your use of this Site, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
• Use the Site only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations.
• Comply with all applicable food safety, consumer protection, and commerce regulations as they pertain to your use of our services.
• Promptly update your account information to ensure it remains accurate and current.
• Accept responsibility for all activities conducted through your account.

3.2 Prohibited Activities

You expressly agree not to engage in any of the following prohibited activities:

• Fraudulent Orders: Placing orders with no intention of payment, using stolen or unauthorized payment methods, or engaging in any form of payment fraud.
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Site, other user accounts, or our internal systems, servers, or networks.
• Automated Scraping: Using bots, scrapers, crawlers, or other automated tools to extract data from the Site without our express written consent.
• Reverse Engineering: Attempting to reverse engineer, decompile, or disassemble any software or technology underlying the Site.
• Interference: Transmitting any viruses, malware, Trojan horses, or other harmful code, or taking any action that places an unreasonable or disproportionate load on our infrastructure.
• Impersonation: Impersonating any person or entity, including Tatte employees, or misrepresenting your affiliation with any person or organization.
• Harassment: Harassing, threatening, defaming, or otherwise engaging in abusive conduct toward other users, our staff, or any third parties.
• Spam: Sending unsolicited commercial communications or engaging in any form of phishing or deceptive marketing practices.
• Unlawful Content: Posting, uploading, or transmitting any content that is illegal, obscene, defamatory, infringing, or otherwise objectionable under applicable law.
• Resale Without Authorization: Reselling, redistributing, or commercially exploiting any portion of our services or content without express written authorization from Tatte.
• Circumvention: Circumventing, disabling, or otherwise interfering with any security features of the Site.

Violation of any of the foregoing may result in immediate termination of your account and access to the Site, and may expose you to civil and/or criminal liability under applicable United States law.

4. Intellectual Property Rights

All content on this Site — including but not limited to text, graphics, logos, photographs, images, audio clips, digital downloads, data compilations, recipes, brand elements, and software — is the exclusive property of Tatte Bakery & Cafe or its content suppliers and is protected by United States copyright, trademark, trade dress, and other intellectual property laws.

The Tatte name, logo, and all related product names, design marks, and slogans are trademarks and/or service marks of Tatte Bakery & Cafe. You may not use any of these marks without the prior written permission of Tatte. All other trademarks, service marks, and trade names appearing on this Site are the property of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial purposes. This license does not include the right to:

• Modify or create derivative works based on the Site or its content
• Commercially exploit any portion of the Site or its content
• Use any data mining, robots, or similar data gathering and extraction tools
• Download or copy account information for the benefit of any third party
• Use any meta tags or other hidden text utilizing Tatte's name or trademarks

Any unauthorized use of Site content or materials may violate copyright law (17 U.S.C. § 101 et seq.), trademark law, and other applicable statutes and could result in criminal or civil penalties.

If you believe that any content on the Site infringes your copyright, you may submit a notice pursuant to the Digital Millennium Copyright Act (DMCA) to our designated agent at [email protected].

5. Online Orders, Payment Terms, and Pricing

5.1 Order Placement and Acceptance

When you place an order through our Site, you are making an offer to purchase the selected products at the listed price. We reserve the right to accept or reject any order at our sole discretion. An order is deemed accepted only upon receipt of a confirmation communication from us. We may cancel orders for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraudulent activity.

5.2 Pricing and Taxes

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without notice. We strive to display accurate pricing, but in the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and refund any amounts charged. Applicable sales taxes will be calculated and added to your order total based on the jurisdiction to which the order applies, in compliance with relevant state and local tax laws.

5.3 Payment Methods

We accept payment via major credit cards, debit cards, and other payment methods as indicated on the Site at the time of checkout. By submitting your payment information, you represent and warrant that: (a) the payment information you provide is accurate and complete; (b) you are authorized to use the payment method provided; and (c) charges will be honored by your card issuer or payment provider.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally considered final once an order has been prepared. If you have concerns about an order — including quality issues, incorrect items, or missing items — please contact us promptly at [email protected]. We will evaluate complaints on a case-by-case basis and may issue refunds, store credits, or replacements at our sole discretion, in accordance with applicable consumer protection laws.

5.5 Gift Cards

Gift cards purchased through the Site are subject to any additional terms and conditions presented at the time of purchase. Gift cards are non-refundable, have no cash value unless required by applicable state law, and may not be redeemed for cash except where mandated by law.

6. Allergen and Dietary Information

Nutritional and ingredient information provided on the Site is offered as a general guide and may not reflect actual nutritional content. Variations may occur due to seasonal ingredient changes, supplier differences, or preparation methods. You are solely responsible for verifying allergen and nutritional information if such details are material to your health or dietary needs.

7. User-Generated Content

If you submit, post, or transmit any reviews, comments, photographs, feedback, suggestions, or other content to or through the Site ("User Content"), you grant Tatte a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media now known or hereafter developed.

You represent and warrant that: (a) you own or have all necessary rights to the User Content you submit; (b) the User Content does not infringe any third-party intellectual property rights, privacy rights, or publicity rights; and (c) the User Content is not defamatory, obscene, fraudulent, or otherwise unlawful.

We reserve the right, but not the obligation, to monitor, edit, or remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

8. Third-Party Links and Services

The Site may contain links to third-party websites, services, or platforms, including delivery partners, payment processors, social media platforms, and mapping services. These links are provided for your convenience only. Tatte does not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party websites or services. Your use of third-party websites is governed entirely by the terms and policies of those third parties. We encourage you to review the terms and privacy policies of any third-party site you visit.

We are not responsible for the availability, reliability, or accuracy of third-party delivery partners or fulfillment services. Any disputes regarding third-party delivery services should be directed to the applicable third-party provider.

9. Disclaimer of Warranties

To the fullest extent permissible under applicable law, Tatte expressly disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Any warranty that the Site will be uninterrupted, error-free, or free of viruses or other harmful components
• Any warranty regarding the accuracy, completeness, or reliability of any content on the Site
• Any warranty that defects will be corrected or that the Site or servers are free of harmful components

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our warranties are limited to the minimum extent permitted by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, TATTE BAKERY & CAFE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH:

• Your use of or inability to use the Site or our services
• Any unauthorized access to or alteration of your data or transmissions
• Any conduct or content of any third party on the Site
• Any products or services purchased or obtained through the Site
• Any errors or omissions in any content on the Site
• Any interruption, suspension, or termination of the Site or services

EVEN IF TATTE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL TATTE'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO TATTE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

The limitations of liability set forth above shall apply to the fullest extent permitted by law in the applicable jurisdiction. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you in full.

11. Indemnification

You agree to defend, indemnify, and hold harmless Tatte Bakery & Cafe, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Site or services
• Your violation of these Terms of Service
• Your violation of any applicable law, regulation, or third-party right
• Any User Content you submit, post, or transmit through the Site
• Any misrepresentation made by you in connection with your use of the Site
• Any claim that your User Content caused damage to a third party

Tatte reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Tatte, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent.

12. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, available on the Site, which is incorporated into these Terms by this reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using the Site, you consent to the collection and use of your information as described in our Privacy Policy.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, the right to delete, and the right to opt out of the sale of personal information. Please refer to our Privacy Policy for details on how to exercise these rights.

We comply with the Federal Trade Commission (FTC) Act and applicable FTC regulations regarding unfair or deceptive practices in commerce, including online commerce.

13. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or the use of the Site shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Tatte Bakery & Cafe is registered and principally operates, without regard to its conflict of law provisions.

Subject to the dispute resolution provisions below, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the applicable jurisdiction of our principal place of business for the resolution of any disputes not subject to arbitration. You waive any objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

The parties agree that the United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at [email protected] with a written description of your dispute, the relief you seek, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receipt of your notice. If we cannot resolve the dispute informally within this period, either party may proceed to formal dispute resolution as described below.

14.2 Binding Arbitration

Except for disputes involving intellectual property rights, claims for injunctive or other equitable relief, or claims that may be brought in small claims court, you and Tatte agree that any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. The arbitrator shall have authority to award any remedy available in a court of law, but the arbitrator shall not have authority to award punitive damages unless specifically authorized by applicable statute. Each party shall bear its own costs and expenses unless the arbitrator finds a claim or defense was frivolous or brought in bad faith.

14.3 Class Action Waiver

14.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims that fall within the jurisdictional limits of the applicable small claims court, provided the action remains in such court and is not removed or appealed to a court of general jurisdiction.

15. Term and Termination

These Terms of Service are effective from the date you first access or use the Site and shall remain in full force and effect for as long as you use the Site or maintain an account with us.

We reserve the right, in our sole discretion, to suspend or terminate your access to the Site and any associated accounts, without notice and without liability, for any reason, including if we reasonably believe that:

• You have violated any provision of these Terms
• You have engaged in conduct that is harmful to other users, third parties, or the interests of Tatte
• You have engaged in fraudulent or unlawful activity
• Continued provision of services is no longer commercially viable

You may terminate your account at any time by contacting us at [email protected] with a request for account deletion. Upon termination, your right to use the Site will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property provisions, warranty disclaimers, indemnification, and limitation of liability — shall survive termination.

16. Changes to Terms of Service

Tatte reserves the right to modify, amend, or update these Terms of Service at any time and for any reason at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Site prior to the changes becoming effective.

Your continued use of the Site after any such modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Site. We encourage you to review these Terms periodically to stay informed of any updates.

It is your responsibility to review these Terms regularly. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Site or services made in accordance with these Terms.

17. Electronic Communications

By using the Site or communicating with us via email or other electronic means, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw your consent to electronic communications at any time by contacting us, although doing so may affect your ability to use certain features of the Site.

18. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under any applicable law or is held by a court of competent jurisdiction to be contrary to public policy or otherwise unenforceable, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect, and the invalidity or unenforceability of any particular provision shall not affect the validity or enforceability of any other provision hereof.

The parties agree that any such modification or severance shall not alter the fundamental intent of the parties as expressed in these Terms and that the remaining provisions shall be interpreted consistently with that intent to the greatest extent possible under applicable law.

19. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Tatte on the Site, shall constitute the entire agreement between you and Tatte concerning the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Site.

No waiver by Tatte of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Tatte to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Tatte.

20. Force Majeure

Tatte shall not be liable for any failure or delay in performance of its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, governmental actions or restrictions, labor strikes, supply chain disruptions, cyberattacks, utility failures, or any other cause beyond the reasonable control of Tatte. In such events, Tatte's obligations shall be suspended for the duration of the force majeure event, and Tatte will make reasonable efforts to resume performance as soon as practicable.

21. Accessibility

Tatte is committed to making its Site accessible to all individuals, including those with disabilities, in accordance with applicable requirements under the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) where practicable. If you experience difficulty accessing any portion of the Site due to a disability, please contact us at [email protected], and we will make reasonable efforts to provide you with the information or assistance you need in an alternative format.

22. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to exercise any rights described herein, please contact us using the information below: